Within facilities, teams use PDCA (Figure 6.2-1) for most
process improvement projects that emerge from reviews.
Process improvement training using PDCA is incorporated
into new employee orientation, and all employees must
participate in an improvement team as documented in their
APEX Performance Goal Plan. All employees are expected to
examine their work areas for opportunities and use PDCA with
a team. Quarterly team recognition events, as well as the Best
of Tillingate conference, highlight and celebrate team results
from all facilities, with monetary awards to the winners.