Mercadona is a Spanish family-owned supermarket company, whose objective since its foundation has been to fully satisfy all its customers' needs in food and beverages, cleaning and personal hygiene, as well as pet care. This mission is pursued through Mercadona's management model, based on satisfying the five components that make up the firm: "The Boss" (as it refers to its customers within the company), The Employee, The Supplier, Society and Capital.