Hotel is beautiful, clean, the atmosphere is exceptional. Breakfast is outstanding.
Access to skyway through the 3rd floor is super convenient.
Staff was nice and professional.
Kids room is nice and well organised
Swimming pool is good looking though not that big.
Reception is helpful
Staff was very nice with our kids.
The negatives:
Not enough lifts (it requires a bit of patience)
Breakfast seems a bit crowded and staff seems to be a bit overwhelmed
Swimming pool area is a bit small for the size of the hotel so it's quite crowded and difficult to find a place to sit /lay
We went to the buffet dinner but we were very disappointed. If the choice was excellent, the quality of the food was just not there. 1750 pp and it's not worth it at all!
The car that was supposed to pick us up was very late (about 20 minutes) and on the way to the airport the driver was rude and he was driving carelessly and dangerously.
He literally took our bags, dropped them on the street in front of the airport and left without a word. The car ride was really scary and knowing that you pay 3 times the price that you would pay with a taxi... you would expect a driver that doesn't think he's the new Schumacher.