Man: Hello. This George Smith at 602-555-8943. I ordered a coffeemaker from your website. It just arrived today. When I took it out of the box, it looked fine, but I couldn’t get it to work. I plugged it in and carefully followed the instructions for adding coffee and water. Then, when I pressed the power button, the little green light went on, but nothing happened. The water didn’t heat up, the coffee didn’t brew, and the machine didn’t make any sound at all. I don’t know if there is an easy way to fix this or what I should do. I really would like a coffeemaker that works, as I’m expecting guests next week. Please let me know what I can do about this. Thanks.