A surly attitude or unintentional, culturally insensitive remark from a support staff member can give your attendees lingering bad memories of your event. Hire only well qualified floor staff and make sure they know what’s expected of them while interacting with event goers.
We’re not claiming that the things you’ve learned here are a magic potion for MICE event success. But making these ideas part your planning process is sure to boost cost-effectiveness, attendee experience and overall impact of your event.