The computer often displays a fake message purporting to be from the FBI or Department of Justice, claiming that the user’s Internet address has been associated with child pornography sites or other illegal activity.
The malware program tells users they can unlock their computers by making a payment through a money card service. Some victims have reported that in the effort to extort money, the virus has displayed a message stating the computer will remain locked and criminal charges will be filed unless demands are met.
Authorities have urged victims not to pay any money or provide any personal information, and say that victims should seek help from a computer professional to remove the virus. They have also warned that even if users are able to unlock their computers on their own, the malware may still be operating in the background.