The piece at the showroom there is a mark on the leather which is the finishing of the sofa and she refuse to take it.
We will offer her as you suggest and let see what is her respond.
She is very difficult customer not so sure she will except the linen sofa in her house.
We will Try our best.
For the glove yes delivery guys have them. And have been told them about this to wear the glove .It's very hard to control this guys.