On 7/27/14 9:48 PM, "suparat aphikunprapha" wrote:
Hi Mr. Tan Keng Hock,
Thanks you for your reply. Anyway, I have a few questions I think that we both should have answers first and foremost. There are areas that are not clear and it might cause problems when we start.
1. Due to your repair list, may I have questions that: (please see images attached for clearer understanding)
- Do we have to follow the jobs that are listed? (blue circle) Please follow job as per the what has been listed.
- If we find additional jobs (red circle), what do we have to do: either ignore it or quote its price and get an approval?
- Who will be the person to make a decision for the repairs/ approve for?Kindly advise us before hand, in order for us to decide if work is to be carried out or NOT.
- Who we need to contact specifically?As for now please contact Kh Manchai.
- Who will be in charge of quality control? So that we can understand about your standard and criteria when cars to be checked for delivery. Kh. Manchai (for now)
2. With our process, in order to get good performance, we need to dis-assembler the rack on the roof and it requires very skilled dis-assembler. In this case, there is service fee at 800 Baht/car additional to sent quotation and for disassemble/assemble job. OK, this would be better.
3. (DSCN0478) We find many defects caused by polishing jobs such as swirls marks, haze and water spot on the mirror but it is not in the panels we repair. For our repaired panel, we will clear it out definitely. For others, we need to understand about this problems whether you require us to fix it. There are service fee in quotation as well. Please further discuss this with us.
4. Payment due and transaction. In the quotation, we define 7 days payment terms. Can you advise on this? We will need to renegotiate on the payment terms, once I return from Tokyo next week.
For the initial plan, as we are discussing among our team, it is possible to start and run at 15-18 cars per day and deliver day to day. Today, my team have just run the process to see the process and results and four are ready to be checked and delivered.
Please advise above questions and condition soonest. Look forward to hearing.
Thank you and Best Regards,
Suparat