Essential Job Functions:
All day to day coordination with Client platform and our providers
Monitoring all medical cases opened:
Read carefully the first fax sent which contains the basic instructions
Inform the Doctor of a new case as soon as you open a case. According to the Emergency, the manager will be informed immediately or in the morning.
Controlling the provider’s action to make sure he/she provides the service we asked in a timely manner.
Always inform the client platforms for an update action and follow their requested
Control Cost:
Control that the costs generated are not above coverage
Control that expenses are related to the case and not far more expensive than should be
Control for what is covered and what is not?
Organize quotation to client platform up on requested.
Always inform to Medical Leading Agent and Manager for undesirable on any cases.
Prepare reports to Manager daily / weekly / monthly.
Perform other duties and special assignments as required.
Key Working Relationships:
This position communicates with both internal and external customers. The position must deal professionally and effectively with all of AGA Clients, our Contractor, all other Departments, and the public.