Mr.Miller owns a repair shop in a small town. He repairs anything that people bring to his shop although he is a specialist in fixing medical equipment, especially hearing aids. One day an old gentleman came into Mr.Miller’s shop. He walked up to the counter where Mr.Miller was working and put a hearing aid on the counter without saying a word.
Mr.Miller picked it up and examined it. Then he asked him what had gone wrong with it. But the man did not answer him. So, he asked him again, but this time in a very loud voice. The man, again, did not reply. Therefore, Mr.Miller shouted the question even louder. The old gentleman became very annoyed. He took out a piece of paper and a pen which he had bought before he came into the shop and wrote, “You don’t have to shout so loud. I’m not deaf. I could hear you very well when you first talked to me. I could not answer you because I have just been to the dentist and have had a tooth taken out. This hearing aid belongs to my wife. It fell onto the floor and will not turn on.”
11. What does Mr.Miller do for a living?
1. He sells medical equipment.
2. He sells hearing aids
3. He is a repairman.
4. He is a specialist.
12. Which is true?
1. The customer was deaf.
2. Mr.Miller did not hear well.
3. The customer had a tooth pulled.
4. The customer’s wife was too old to walk.
13. Why did Mr.Miller shout?
1. The customer did not like Mr.Miller.
2. Mr.Miller was upset by the customer’s loud voice.
3. Mr.Miller thought his customer had a hearing problem.
4. Mr.Miller did not hear what the customer was saying to him.
14. Why didn’t the customer speak to Mr.Miller?
1. He had just been to the dentist.
2. He didn’t understand Mr.Miller’s question.
3. He didn’t know what to do with the hearing aid.
4. He couldn’t hear what Mr.Miller was saying.
15. What was wrong with the hearing aid?
1. It was not working properly.
2. It was picked up and examined.
3. It was taken to a repair shop.
4. It did not belong to the old gentleman.