The goal of motivational interviewing is to “help patients
identify and change behaviors that may be preventing optimal
management of a chronic condition or placing them at risk of
developing health problems.”1 Exploring and resolving ambivalence
is the catalyst that drives behavioural change. Ambivalence
is the simultaneous holding of contradictory feelings or attitudes
(e.g. indulgence vs. restraint). In this model, the role of the
therapist is to facilitate the expression of both sides rather than
persuading one side in particular or offering solutions. By helping
patients develop insight, they are empowered to make their
own rational choice.