I am writing this letter to you as a sort of last report since all my attempts to phone you and try and make an appointment to meet you and discus my problem with you have been unsuccessful. I would like to tell you the story from the would begining. In Jan. this years I bogut a washing machine from you for which I paid cash and made vain for it to be delivered to my home in Southcott on the following Tues. stay in all day on Purpose as you had in formed me that you could not be sure at what time of day the washing machine would arrive. The end nobody came that day