Know-how development. Know-how development aspect includes skills and knowledge
of the employees that play an important role in innovation capability. This includes the
utilization of knowledge as well as the improvement of employee skills. An organization
committed to learning and development seeks a full understanding of its environment,
including the customers, competitors, and emerging technology (Calantone et al., 2002;
Keskin, 2006). Tidd et al. (2005) state that an innovative organization involves key
individuals, as well as continuing and stretching individual development