For the facility aspect, it was found that as overall image it had the opinion level at the moderate level. Its mean was equal to 3.25 and the standard deviation of was equal to 0.88. Most of the opinions were viewed that the tools or equipment in service. Its mean was equal to 3.38 and the standard deviation was equal to 0.92. Whereas the least opinion was about the Manual System Web Conference. Its mean was equal to 3.13 and the standard deviation was equal to 0.84.