1. Programmed and nonprogrammed decision making start with definition of the situation.
2. Characteristic common to the two decision …
- Uncertainty introduces level of indeterminateness in process between alternatives and consequences.
- Decision maker will likely use “value indicators” rather than ultimate objectives to choose among alternatives.
3. “ Process will result in “loosely coupled” system
4. “satisficing” rather that ‘optimizing” criteria are used in choosing among alternatives.
5. Decision making process like involve uncertainty absorption.
6. Decision making in organization is routinized.