In any organization, Employers hire new employees for specific skills and qualities in new workers in the hope
of creating or maintaining an efficient, professional and productive workplace. Some of the most important
employee skills in the office or workplace are often rooted in how people work and communicate with one
another and how research and planning is done.
As revealed in the findings, the respondents’ technical skills and their knowledge and understanding of their
task are strongly affected ( 4.58), it also indicated that the employee leadership skills, productivity and output
and their initiative in pursuing higher education are strongly affected ( 4.51). On the other hand, it reflected
that the employees work skills ( 3.43) and expertise ( 3.65 ) are moderately affected. The results imply that the
employees seems to be lack in expertise that might have been attributed to insufficient trainings relative to their
tasks assignments. The result of the study is supported by the findings of Martineau ( 1999) who stated that the
staff perceived that the greatest asset of performance management was its ability to highlight and act on staff
development needs. Armstrong and Baron ( 2008) commented that nowadays most performance management
systems had shifted emphasis towards continuous staff development and self evaluation.
Based on the result of the study, it is can be seen that while performance management can be a way to reward
good performers, it is also vital that employee development is given emphasis. Employee training and
development plays a major factor to enable both employee and managers identify and act on employee
development needs. This way employees knowledge and skills will be enhance and develop which is geared
towards employee efficiency and excellent performance.
Problems the problems encountered by the respondents in the implementation of the performance appraisal
system.
It is a fact that there is no perfect organization and the same way there is no perfect policy. There are always
flaws that need to be change or enhance. There are always problems that are embedded in any system.
However, identified problems might turn to be the strengths or opportunities of any company.
Majority of the respondents perceived major flaws in the implementation of the appraisal system of the
company. As seen in the table, ninety eight (98) percent of the total respondents claimed that the appraisal
system is not effective therefore the result of the evaluation is not reliable and valid , not relevant and accurate (
92%). Eighty eight (88) percent claimed that results are discussed and explained to the employee concern
which means that evaluation results are not discussed to all employee concern. Only eighty five (85) percent
agree that performance standards are clearly explained. It was also shown that the current appraisal system of
the company have no appropriate action