ICT & Usability Expert
Serus Media Oy
Privately Held; 1-10 employees; Media Production industry
September 2013 – Present (8 months)
In my current position in Serus Media Ltd, I have two identifiable roles. The first role is to be a part of Club Management by Polar development team by making specifications to the system and educating the system to its users. The other role is to develop IT environment of Serus Media Ltd. to match challenges of the modern working culture.
Here are more details of my work.
Educating Club Management by Polar ERP-system to its users:
• System deployment training
• E-Invoicing deployment training
• Providing technical support
Club Management by Polar system development:
• Quality testing of the system
• Reporting bugs & improvement suggestions
• User Interface specifications by using Balsamiq and use case specifications by using wiki tools
Designing and implementing improvements in IT solutions of the company. I have been in responsible of the following improvements:
•Launching the use of social media as our internal communication tool.
• Transferring the e-mail service provider to Gmail
• Installations of the new computers and software.
• Finding tools to make work more efficient and productive