Dear Khun Thanet,
On behalf of Khun Thanakorn I would like to thank you very much for kind assistance with our property.
Regarding to the previously e-mail which the client came to contact us and informed that she did not get the refund of her payment yet. Could you please follow up and get feedback to the guest (Ms SaiSai Qu) via e-mail 623085194@QQ.com as soon as possible.
Anyway I write the further information as per request following.