All the above steps (1-13) should be
repeated. This will ensure a non stop
quality improvement process. The
typical program takes the time for 12-18
months. By that time, turnover and
changing situations will have wiped out
most of the education effort. Therefore,
it is needed to form a new team and
repeat this process again and again.
Schedule a zero defects day as an
anniversary or give a special lunch for
all employees. The point is that the
program is never over. Repetition makes
the program perpetual and, thus, "part of
the woodwork." If quality isn't ingrained
in the organization, it will never happen.
The total quality management principles
are very effective in business as well as
in education. Mehrotra (2006) thinks that
TQM principles can be helpful for the
working at educational institutes by
“redefining the role, purpose and
responsibilities of schools. Schools
should be improved as a way of life.
Comprehensive leadership training at all