Reference your below mail we would like to clarify certain things.
Firstly 54 of 67Pcs were manifested on TG317/19DEC but our GHA found 63Pcs on flight check, which means 09Pcs were found excess.
Later 10Pcs were manifested on TG317/22DEC of which only 01Pc was physically received, rest was manifested to regularize earlier 09Pcs.
That makes total count 64Pcs, but 03Pcs were still missing.
Due acute shortage of BOM TG Staff we have to rely on our GHA. But here our staff also checked the location where 03Pcs were still missing.
We suspect that these 03Pcs were received excess on later flights which was not brought to our notice by our GHA for which we have already sent them a strong email asking for clarification.
There was lot of confusion caused as BOM station as we have been receiving Excess, Short or Incorrect manifestation from BKK. It becomes difficult to keep a track on any particular shipment. However we sincerely regret for this inconvenience caused to the shipper.
We request BKK Team to kindly make note of above incident and try to reduce such errors, which causes unnecessary trouble and inconvenience to our customers.