Dear K.Yam
Thank-you for assisting the customer on the weekend during your personal time.
Please ensure an incident has been logged detailing the issues and corrective action / time take to resolve as you are certainly entitled to be paid this time taken out of your weekend to assist the customer in need.
Again thanks for your commitment and assistance.
Kind Regards
Dear David,
On Saturday 2nd May, K.,Chairoj from Anuphas Trading Phuket (Mazda) called me.
The issues were:
• To admire K.Supharp who helped him to solve problem of printing from DelerPRO system about 13:00 p.m..