In the 21st century, educators are utilising emerging technologies to develop not only knowledge of graduates, but also their soft skills in order to enhance their competences that meets employers’ requirements. Technology can be used to encourage learning process, support communication setting, assess learning activities, manage resources and create learning materials (Che Ku Nuraini, Faaizah, & Naim, 2014). Although technology is seen as an important enabler for improving student-learning outcomes; to get the greatest value from technology, best practices of learning design are required. Collaborative learning has been proven in promotes soft skills development (E. Ahmad, Jailani, & Aina Aishikin, 2011; Sancho et. al, 2011). Previous work result (Sharifah Nadiyah et. al, 2014) indicated that most of the lecturers at Malaysian Polytechnic had implemented Collaborative Learning approach, however the feedback from employers that students lack the soft skills (Greenberg & Nilssen, 2014; Juen, Pang, & Vitales, 2010). This shows that collaboration does not happen naturally in a group.