Twenty-one health care providers were eligible (Three were on
leave and one refused to participate). We included all scheduled
consultations with information about MRI between April 21 and
July 3, 2008. Two hundred eight patients were scheduled to receive
information about their MRI. About half of concurrent consultations
had to be excluded in order to be able to perform an in-depth
research interview immediately after. If two eligible consultations
were scheduled at the same time, the project secretary gave priority
to the one that represented the provider with fewer consultations.
Hence, 108 consecutive consultations were included among
eligible providers