Interviewed with top management (Khun XXX; position XXX) including verified concerned documents for understand of the organization and it’s context. The external and internal issues are determined and identified in Quality Manual.
external issue / internal issue e.g.
politics –government policy in environmental and recycling, war, government changes
economic –AEC, Tax, Trading
social – new generation population / environmental consider / consumer behavior
technological –production technology (high efficiency M/C) / Interectual properties / innovation, resouce
legal – new legal issue / labour lawn / Environment law / industrial standard
environemtnal – life cycle consider / climate & weather / energy & resource
internal :- Structure / Straegy / Values / System / Skill / Staff / Style
and SWOT analysis