Creating and organizing an Information Centre
Every large and important institution requires a professional unit to manage the flow of information to
the citizens. Most European states maintain an office in or close to the institution, acting as the first provider of
information services and fulfilling the media’s general information needs. Here, citizens can consult or buy the
institutions’ official publications of; they can consult daily or weekly bulletins with a calendar of upcoming
meetings and events. Also, they can access news of appointments; new policy initiatives; and legislative action
and they can order photographic and video material or receive an answer to a question