Unfortunately we don’t have a solution to give the product data in CSV or XLS format.
All our resellers have been able to read the XML data into their systems. It would require us a major amount of work to create a new file export and to fully test it. Also we prefer to have only one file format available because sometimes there are changes to the product data format, and the risks with changes get bigger when we have to do the changes to multiple export interfaces.
It sounds a bit surprising if SAP Business One doesn’t support XML files, maybe there is some XML plugin or connector available for it?