Stand-alone online modules are impersonal, and students often don’t know how to get assistance beyond the provided materials. Students may also feel uncomfortable contacting someone with whom they are not familiar and then admitting they don’t know how to do something. They are often fearful of anything they think might affect their marks. Online modules may be preferable to some students because they can take them multiple times without being marked. Online learning, especially for large classes, could be supported by replacing the in class or hands-on instruction with PDFs, screencasting tutorials, and drop-in clinics (Kavanagh 6; Usova 3; Jacklin and