Janet: 
And how's my favourite shop assistant today?
Tim: 
Oh! Good morning, Janet! It's assistant manager actually.
Janet: 
So sorry, darling, assistant manager. Now, I do hope you can help me. I'm looking for a very special gift for a very special person.
Tim: 
I'm sure we can help you there madam. Is it for a gentleman or a lady?
Janet: 
A gentleman. Fine jewellery looks so lovely on a man, don't you agree?
Tim: 
In that case, let me show you these cuff-links and here are some very nice tie-clips.
Janet: 
Those watches look rather nice.
Tim: 
Err, yes. but the latest model isn't available, and it's important to have the latest model, don't you think?
Janet: 
Not necessarily. I always say that style is more important than fashion.
Tim: 
Well, I always check the paperwork.
Boss: 
Well, let's not worry about it now, but in future, I'll deal with customer complaints. And try to be more careful in future, okay
 
Janet: And how's my favourite shop assistant today?Tim: Oh! Good morning, Janet! It's assistant manager actually.Janet: So sorry, darling, assistant manager. Now, I do hope you can help me. I'm looking for a very special gift for a very special person.Tim: I'm sure we can help you there madam. Is it for a gentleman or a lady?Janet: A gentleman. Fine jewellery looks so lovely on a man, don't you agree?Tim: In that case, let me show you these cuff-links and here are some very nice tie-clips.Janet: Those watches look rather nice.Tim: Err, yes. but the latest model isn't available, and it's important to have the latest model, don't you think?Janet: Not necessarily. I always say that style is more important than fashion.Tim: Well, I always check the paperwork.Boss: Well, let's not worry about it now, but in future, I'll deal with customer complaints. And try to be more careful in future, okay
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