So what kind of strange complaints has she had? "For example,"she says,"there was the angry Australian guest who wanted to move out immediately because the air-conditioner in his room made a strange noise.
I sent somebody to check. We discovered that the strange noise was coming from an electric toothbrush in his own suitcase!
Or there was a cell phone call from a German woman who complained that she was in the elevator. She kept hitting the '2' button. I said, 'Madam, you are on the second floor and you are hitting the second-floor button. 'She was very embarrassed.