How the intervention might work
Education is a gradual process by which a person gains knowledge and understanding
through learning. Learning, however, involves more than knowledge and, according to
Rankin 1996, it can involve cognitive, affective and psychomotor processes. Learning
implies changes in behaviour, skill or attitude (Falvo 1994). Patient education can take a
variety of forms depending upon the abilities and interest of the patient and family. For
example, the education may take place in small groups or on a one-to-one basis; it may
involve the use of videotapes or pamphlets or a combination of these.