The transformation at SkaS
Table I present a summary of the transformation at SkaS based on the elements of improvement knowledge (Deming, 1993; Batalden and Stoltz, 1993) and Donabedian’s (2003) structure-process-outcome (SPO) model. The SPO model is common in research related to measurements of quality and quality improvements in healthcare. The components in the model are described as follows. “Structure” is refers to the “design the conditions under which care is provided” (Donabedian, 2003, p. 46).