Thank you for your buying our product. We already shipped out your parcel since December ......., 2015 with tracking number ....... by Thailand Post, please do not worry.
We are writing to let you know that for the period of Christmas and New Year Festival should take about 7 - 15 working days for delay in the delivery.
So, if you don't receive your parcel in your estimation time, please wait for it patiently.
Thank you for your kindness understanding will be much appreciated.
Should you have any questions please do not hesitate to contact us. I will try my best to do a good service for you.
Thank you again and best regards,