Dear Sirs,
We are returning this CCU-2000 back to you after replaced the power supply “PCB” AD42-01 SG200.
Please note this power supply “PCB” for CCU-2000 is no more supply and support by Uster Technologies AG, Switzerland, since the end of 2015, because of very OLD Equipment.
We only managed to repair this power supply “PCB” by repair exchange and we do not charge your company for the spare parts and repair charge, as a good will gesture this time.
But in the future similar case involving this power supply “PCB” CCU-2000, we have to charge you for our repair charge and spare parts.
Hope you will understand our position, thank you for your attention