Process: Two cases are applicable: customer transfer via bank and cash deposit from parking and finance. Note that bank will send payment advise to finance (2 days prior to the payment) if the customer has advanced order to deduct money automatically. Otherwise, finance will check for the deposit balance with bank statement and record in SAP, together with invoice clearing, manually on a daily-basis. Now only have 4 accounts (savings and current for each) from 2 banks: KTB and KBANK. The receipt will be sent to customer via post or messenger, or given to sales to deliver to customer. For receipt, the e-signature is applicable for all receipts. The approval from supervisor is not required, since the signature will apply to receipt automatically with signature of authorized issuer. The WHT Certificate will be collected from sales or JLL. In case of WHT Certificate is missing, Finance will follow up from customer directly. For non-contract payments like shuttle, daily parking, etc., the payments are matched against the summary excel report for the transactions received from cash collection points.
Actor: Finance
Technology: no additional technology, no auto posting / interface from bank. Process is done manually.
Process: Two cases are applicable: customer transfer via bank and cash deposit from parking and finance. Note that bank will send payment advise to finance (2 days prior to the payment) if the customer has advanced order to deduct money automatically. Otherwise, finance will check for the deposit balance with bank statement and record in SAP, together with invoice clearing, manually on a daily-basis. Now only have 4 accounts (savings and current for each) from 2 banks: KTB and KBANK. The receipt will be sent to customer via post or messenger, or given to sales to deliver to customer. For receipt, the e-signature is applicable for all receipts. The approval from supervisor is not required, since the signature will apply to receipt automatically with signature of authorized issuer. The WHT Certificate will be collected from sales or JLL. In case of WHT Certificate is missing, Finance will follow up from customer directly. For non-contract payments like shuttle, daily parking, etc., the payments are matched against the summary excel report for the transactions received from cash collection points. Actor: FinanceTechnology: no additional technology, no auto posting / interface from bank. Process is done manually.
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