Handling complaints and managing engineering services at multinational companies in the automotive and electronics industries.
Providing high quality services to meet customer and partner’s expectations.
Constantly following customer requirements, being a professional customer and partner representative.
Planning, managing and monitoring activities, motivating and evaluating subordinates’ performance.
In cases of quality problems at the host, ensuring the preparation and start-up of the mission as per the required standards.
Preparing work instructions, non – conformity analyses and associated actions.
Monitoring product supervision and following up on break points.
Carrying out internal process audits.
Implementing 8D and other corrective actions, and applying quality assurance tools.