9:00 - 9:15 Opening Meeting 15
9:15 - 12:00 Q Production 165
12:00 - 13:00 Lunch 60
13:00 - 15:00 Q Management Process / Management Review 120
Objectives, Planning, and Change control (Document & System)
Manual / Use of logo
Customer Satisfaction
Q Internal Audit
15:00 - 15:45 Customer Complaint, Corrective & Preventive Action , Continual Improvement 45
15:45 - 16:45 Standards, Codes & Regulatory/Statutory Requirements 60
15:00 - 15:15 Preparation for Feedback / Closing Meeting 15
15:15 - 15:30 Feedback / Closing Meeting