Services and Support
Even the best product needs support by experienced and focused product specialists in order to a continued optimal utilization of the product.
Longtail supply world class products and implementation, and can offer to maintain and support the installations with a strong professional support team.
Longtail product support is provided through a two-tiered support structure that meets all common support requests, and guarantees quality service and customer satisfaction.
Longtail support structure comprises of two support levels, a first level local support generally able to solve almost all everyday problems, and a second level support provided by support centers and regional offices of Longtail’s principals, locally and abroad.