The project
In preparation for the clinics, a number of'medical' reviews were
observed in order to explore how medical staff assessed the
patient and what problem-solving approaches were adopted.
The approach varied depending on the doctor and his/her level
of experience. While more junior doctors asked the patient if
there were any specific problems, it appeared that the more
experienced doctor structured the questioning around how the
patient managed specific aspects of his/her care or if his/her
functional abilities had altered. Once again it was evident that
there was a lack of a practical problem-solving advice.