Although our discussion so far has related to the people side of business, it is important to recognize that organizations change from time to time. Changes with respect to continuous improvements, diversity, and work process engineering require the organization to move forward through a process we call organization development (OD). OD has taken on a renewed importance today. Whether brought about by globalization, challenging economic times, mergers, or continuous-improvement goals, many organizations have drastically changed the way they do business.