Car Sharing
Our Zipcar car sharing technology was specifically designed and built for our car sharing business and has been
continually refined and upgraded to optimize the Zipcar experience for our members. Our fully-integrated platform
centralizes the management of our Zipcar reservations, member services, fleet operations and financial systems
to optimize member experience, minimize costs and leverage efficiencies. Through this platform, we:
• process new member applications;
• manage reservations and keyless vehicle access;
• manage and monitor member interactions;
• manage billing and payment processing across multiple currencies;
• manage our car sharing fleet remotely; and
• monitor and analyze key metrics of each Zipcar such as utilization rate, mileage and maintenance
requirements.