From the Anglo (individualist) point of view, Far Eastern (collectivist) managers do not have good
communication skills and are ineffective communicators. It may be that collectivism also
helps to explain this finding. Collectivism stresses the importance of group decisions. When
collectivists communicate with individualists, they would seem to be reluctant to make quick
decisions and commit their organisation to these decisions. The Anglo cluster suggests that
national culture controls the communication process. “Face” is an important barrier, when
communicated with the Far Eastern cluster. This also explains the fewer number of
significant relationships for the Far Eastern cluster. It is possible that praise is used more
sparingly because this would involve singling out an individual and it may cause that
individual to lose face.