Greetings Bike,
Thank you for contacting Ankama Asia Customer Support. We have reviewed your ticket and understand that you would like an explanation as to why your account was banned. We have received several reports concerning your account being connected to exploits that allowed select individuals to duplicate mass amounts of end game items and crafting materials.
Our investigation team has conducted a query and have confirmed your account's involvement, resulting to the ban currently issued to your account. Please be informed that failing to report a possible exploit that provides an unfair advantage to players or assisting those who have knowledge of such exploits is a violation of Ankama's Terms of Use and is an offense can lead to heavy sanctions. You may review our Terms of Use here: http://www.wakfu.asia/en/tou
Regards,
[Ramenstein]