embarked on overseas expansion. Based on such philosophy, expansion proceeded as follows3.
First, priority was given to developing countries (countries weak in medical care) over developed countries (countries strong in medical care). Second, in the countries to which Yakult advanced, rather than giving priority to the upper class, already advantaged in terms of health, Yakult gave priority to those below the middle class, disadvantaged in terms of health. Those in the slums were made a top priority. Third, the purpose of drinking Yakult beverages, rather than featuring them merely as soft drinks for quenching thirst, had to be fully understood by the local people. For that purpose, it was indispensable that the correct explanation of Yakult product be provided and to do so, delivery by Yakult Ladies, who were trusted in their areas, proved to be most effective. Furthermore, Yakult was able to provide employment opportunities in developing countries, where there were generally few opportunities for women to work.
Thus, the system of having Yakult Ladies make home deliveries, which started in Japan in 1963, came to contribute substantially to society in two ways: maintaining health and creating employment opportunities for women. As a core business, Yakult’s pursuit of sales not only produced profits for the company but advantages for society, as well. It can be said that it did nothing less than simultaneously achieve corporate and social profits. Although Yakult Honsha did not develop its Yakult Lady delivery system based on an awareness of BOP business, Yakult Ladies, who date back 45 years from the present, can be considered one source of BOP business.
There are currently around 36,000 Yakult Ladies in 14 countries/regions and areas around the world, beginning with Taiwan in 1964.4 After Taiwan, Yakult’s trajectory headed toward full-fledged entry into the Philippines. Analysis of Yakult’s battle to enter markets for the poor in the Philippines will clarify factors for success in the BOP market.5
embarked on overseas expansion. Based on such philosophy, expansion proceeded as follows3.First, priority was given to developing countries (countries weak in medical care) over developed countries (countries strong in medical care). Second, in the countries to which Yakult advanced, rather than giving priority to the upper class, already advantaged in terms of health, Yakult gave priority to those below the middle class, disadvantaged in terms of health. Those in the slums were made a top priority. Third, the purpose of drinking Yakult beverages, rather than featuring them merely as soft drinks for quenching thirst, had to be fully understood by the local people. For that purpose, it was indispensable that the correct explanation of Yakult product be provided and to do so, delivery by Yakult Ladies, who were trusted in their areas, proved to be most effective. Furthermore, Yakult was able to provide employment opportunities in developing countries, where there were generally few opportunities for women to work.Thus, the system of having Yakult Ladies make home deliveries, which started in Japan in 1963, came to contribute substantially to society in two ways: maintaining health and creating employment opportunities for women. As a core business, Yakult’s pursuit of sales not only produced profits for the company but advantages for society, as well. It can be said that it did nothing less than simultaneously achieve corporate and social profits. Although Yakult Honsha did not develop its Yakult Lady delivery system based on an awareness of BOP business, Yakult Ladies, who date back 45 years from the present, can be considered one source of BOP business.There are currently around 36,000 Yakult Ladies in 14 countries/regions and areas around the world, beginning with Taiwan in 1964.4 After Taiwan, Yakult’s trajectory headed toward full-fledged entry into the Philippines. Analysis of Yakult’s battle to enter markets for the poor in the Philippines will clarify factors for success in the BOP market.5
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