To make sure that we are providing best IT service to our users and standardize what we are doing as IT, I’m sending you roles and responsibilities that are minimum requirements for IT to follow. There is a template monthly report that you are required to submit on monthly basis beginning July 2016 to your GMs, direct report and CHR IT (Me and Khun Chairach). Similar message was already communicated to GMs and operation management.
Please review. I will arrange visits or video conference to walk through these documents, understand your concerns, and how CHR IT can help you do your jobs better.
In the meantime before we meet, please feel free to drop me emails of your thoughts and ideas or any concerns. Looking forward to meet / e-meet you.