Hi,dear customer,
Thanks for purchasing,but I am so sorry to tell you we have received the post office message,they told us they were damaged your parcel as the rude way of posting ,so they can not post it now.
We are willing to resend a new one to you or we can give you a full refund.
So which one do you prefer?We just hope you have a nice experience in our store.
Waiting for your kind reply.
Yours sincerely,
Sonia