3.5 NEW Increase employee satisfaction in each market
3.6 NEW Set up global grievance and complaint register
3.7 Reach all of our colleagues with our learning management system “GROW”
3.8 Ensure good workplace relations and dialogue with our colleagues and their representatives
3.9 NEW Develop global policy for severe diseases in collaboration with ILOAIDS and SWHAP
3.10 NEW Increase compliance level with all safety standards to 90% in all stores globally