Required documents
Guests are responsible for obtaining all entry and exit, health and other documents required by law, regulations, order, demands or requirements of the countries flown from, into or over. We reserve the right to refuse carriage to any guest who has not complied to such applicable laws, regulations, orders, demands or requirements.
Self Check-In Self Check-In 14 days before your departure
It's free, simple & quick! Check-in 14 days before your departure via our website or mobile at m.airasia.com
Counter Check-In Check-in counters (International Flights)
Open: 3 hours before the scheduled time of departure
Close: 1 hour before the scheduled time of departure
Check-in counters (Domestic Flights)
Open: 2 hours before the scheduled time of departure
Close (klia2): 1 hour before the scheduled time of departure
Close (other airports): 45 minutes before the scheduled time of departure
Check-in deadlines may vary at different airports and for particular flights. Airports have long queues due to complex security checks. We suggest that you check-in early and proceed immediately to the departure gate or you may risk being left behind in security.
Baggage Baggage
Pre-book your checked baggage to save money and time. Each piece/item of checked baggage has to weigh less than 32kg. Guests may not combine their checked baggage weight with other guests unless travelling in the same booking.
Baggage drop counters (International Flights)
Open: 3 hours before the scheduled time of departure
Close: 1 hour before the scheduled time of departure
Baggage drop counters (Domestic Flights)
Open: 2 hours before the scheduled time of departure
Close (klia2): 1 hour before the scheduled time of departure
Close (other airports): 45 minutes before the scheduled time of departure
Guests are required to hold a boarding pass to use our baggage drop counters.
Liquids Liquids
Subject to the prevalent applicable local laws and regulations guest may take liquids on board in their cabin baggage with a maximum volume of 100ml. The items must be placed in a transparent, re-sealable plastic bag.
Boarding time Boarding time
Guests are required to be at the boarding gate at least 20 minutes before the scheduled time of departure or you will be denied boarding.