My name’s Dedi Kurniawan and I am as QA team leader in PT. Coats Indonesia – Bogor
I’d like to inform you that we have found on TXPA 167x2 (Green dye centre) which supplied by Thaiman the dye centre have a stain after dyes process and it’s contaminate to the inside of thread especially for white colour (pale shade) as shown at below picture.
Maybe the picture which attached is not clear to be seen but the actually thread is green stained, could you please take preventive and correction action or review the dye centre (MUM) performance for fastness quality.
Appreciate if we can get the feedback as soon as possible, I have been create complaint request form and please complete it as supposedly.