Listening is an act of love.
It's different from merely nodding your head.
Listening shows that you are interested in him or her.
That's why you listen to other people.
Even if you don't understand their concerns,
if you care about them, they will feel it.
They will feel your sincerity.
You don't have to know everything to help other people.
The important thing is for them to feel your sincerity.
That is what helps people overcome their pain.