1. Add additional document required on claim instruction paper. –This point , I think claim has submitted and summary once about all claim document required and agreed to sales what claim need to file a claim.
For the Additional document
Claim request as dealer missed to submitted the required document or intend to disclose some information i.e unclear serviced mileage or provided the reason why a such part need to be changing, not submitted the service from.
Could you please share for the claim instruction paper which has been revised krub? I will share this to Ford TH to announce to all dealers by official bulletin.